Policies

Due to the personal-care nature of our products and for health and hygiene reasons, all sales are final.

Damaged or Incorrect Orders

If your order arrives damaged, leaking, defective, or you receive the wrong item, please contact us within 3 days of delivery.

Please include your order number and clear photos of the product and packaging so we can review the issue.

Once your claim is approved, we may offer a replacement or refund, depending on the circumstances.